We are seeking an energetic, take-charge person, who is an excellent communicator, with a high degree of competence and attention to detail. This position will report directly to the Director of Quality Assurance/Corporate Compliance.
The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.
Responsible for classifying; recording; monitoring; and investigating incidents involving individuals served according to NJ State (DDD) and agency guidelines. Responsible to help ensure compliance with regulations governing programs, conduct staff training, and provide technical assistance to program staff.
Key Tasks and Responsibilities
- Initiate and maintain contact with local DDD UIR Coordinators CIMU, and OPIA regarding incidents/investigations.
- Conduct investigations of incidents. Injuries, and allegations according to DDD guidelines. Conduct interviews, examine documents, collect evidence, and write reports concerning allegations of abuse and/or other incidents requiring an investigation and/or NJ State Follow-Up.
- Track and record all details of incident/investigation processes in required software tracking programs.
- Maintains all incident files and incident review files.
- Complete any needed follow up tasks relating to investigations. Review significant events / incidents with administrative team. Ensure appropriate documentation is completed, and notifications are made in a timely fashion, to agency and government personnel.
- Chair the agency’s Incident Review Committee and participate in the Human Rights Committee.
- Conduct periodic internal program reviews and comprehensive audits, both planned and unannounced. These include record reviews, physical plant inspections and observations of active treatment & staff-consumer interactions.
- Conduct periodic corporate compliance audits.
- Provide formal and informal training to program staff. Assist with curriculum development projects.
- Proven knowledge of DDD incident categories; prior experience with incident management; and skilled in investigative techniques and procedures is a must.
- Candidate must be knowledgeable of DDD regulations and experience with program auditing and procedures.
- Proficiency in the use of Microsoft Office Pro (Word, Excel, Access, PowerPoint, and other software) required.
- Excellent organizational, time management, written and verbal communication skills; Proven analytical and problem-solving skills.
- Must demonstrate the ability to work independently and on teams in a fast-paced work environment.
- Must be able to be flexible for investigations and able to travel to sites as needed.
Education and Experience Requirements
- Bachelor’s degree in health-related field preferred.
- Minimum of 3 years’ experience working with DD populations.
We offer a competitive suite of benefits including comprehensive medical, dental and vision plans, 401K, tuition reimbursement program and much more.
Work Environment and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Please submit your Resume and cover letter for consideration to: firstname.lastname@example.org