Job Summary
We are seeking an energetic, positive person who will oversee the daily operation of his or her assigned case load; including oversight of quality of services and supports received by the individuals; monitoring staff development; maximizing agency resources; creating and implementing specific management plans; reviewing life/safety issues to reduce/minimize untoward risks.
The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.
Key Tasks and Responsibilities
- Oversee the operations of residences, in accordance with agency policies and procedures, adhering to OPWDD regulations and guidelines.
- Hire, train and supervise the Residence Managers and Assistant Managers. Ensure managers monitor all residential staff in fulfilling their respective responsibilities within the residence.
- Assist in the recruitment, orientation, and evaluation of residential staff. Assist manager with staffing issues (i.e., progressive discipline and staff development).
- Assist and participate in intake screening procedures and ensure all admission policies are followed.
- Ensure and monitor the development, implementation and recording mechanisms for treatment plans for individuals focusing on increasing individual’s capacity to function more independently or minimize/prevent regression.
- Facilitate communication with the day programs and related work sites to enhance comprehensive case management.
- Coordinate residence programs and overall operations in the absence of a manager.
- Ensure incident reporting procedures are adhered to and provide managers with guidance on completion of necessary documents and submission deadlines.
- Review and approve reports as needed (i.e., weekly report, payroll, Res Habs, PPO, etc)
- Review documents on Therap.
- Conduct record reviews in order to ensure compliance and identify potential problems to be resolved. Communicate information to relevant parties, including the Director, CM, BIS, etc.
- Monitor physical plant of the residence and ensure that environmental needs are addressed.
- Serve on standing committees as assigned (i.e., IRC, Human Rights, Corporate Compliance, etc.)
- Develop and maintain relationships with family members/advocates of the Individuals and address concerns as they arise.
- On-call to provide guidance and support during off hours and emergencies.
- Work schedule and location are subject to change based on the needs of the department.
Education and Experience Requirements
Education
- Bachelor’s degree in Human Services or related field, Master’s degree preferred.
Experience:
- Three to five years’ experience in the field of Developmental Disabilities with substantial experience in management.
General Skills and Competencies
- Must be reliable and extremely trustworthy.
- Ability to maintain confidential and meticulous records.
- Demonstrate a high level of professionalism and integrity in dealing with confidential issue; ability to work independently and execute sound reasoning and judgment.
- Excellent oral, and written communication skills.
- Willingness to travel to multiple sites
- Excellent organizational skills and ability to conduct multiple tasks effectively and efficiently and ability to work as a team member, as well as independently.
- Knowledge of OPWDD regulations.
- Strong relationship with management and the ability to build relationships.
- Ability to prioritize multiple tasks in a fast-paced environment.
Salary Range
- $70,000 – $75,000
Work Environment and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
To Apply for This Position
Please submit your Resume and cover letter for consideration to: careers@cfsny.org
